FAQs
Shopping Information
Do you ship internationally?
We currently only ship within India. However, we are working on starting international delivery as soon as possible.
Can I order for COD (Cash On Delivery)?
Cash on Delivery is not available at the moment.
How much does shipping cost?
Orders of Rs. 1500 or more qualify for FREE shipping. A flat Rs. 90/- shipping charge is applied to all orders under Rs. 1500.
How will I know when my order has shipped?
At the time of dispatch, we will send you a shipping confirmation email, including your tracking information.
When can I expect my order?
Depending on where you live, your order should reach you within 3–7 business days. Orders placed by 9 a.m. will be shipped the same day. Orders placed after this will be processed and shipped the next business day.
Will my order arrive safely?
All orders are wrapped securely with high-quality materials.
In the event of damage, please Contact us immediately.
Can I cancel my order?
Cancellation is possible at any time before shipment is arranged by the seller. Orders once shipped cannot be cancelled.
Do you have a refund or return policy?
Yes, we do. Please visit Returns & Exchanges.
What is the meaning of Masakali?
"Masakali", meaning "aspiring to fly high through peace and liberation" in Hindi
The meaning of "Masakali" in Turkish is fairy tale.
